Limits to be aware of

These are current, known limits of the shipped portal. None of them is a fault to report.

The date is always today

A completed visit is dated the day you log it. There is no way to record yesterday's visit with yesterday's date.

Web portal needs a connection

On the officer website, a lost connection loses whatever is on the form — nothing is saved as a draft. The GIA Field app can keep work in a Pending Upload outbox and sync later.

No photos

There is nowhere to attach an image to a visit.

One survey per visit, final once submitted

A submitted survey cannot be reopened or edited.

No editing a logged visit from the menu

Completed visits cannot be opened or corrected from any screen in the menu. Ask your administrator if something needs changing.

Rescheduling lives on an unlinked screen

Changing a planned visit's date needs the Upcoming Visits screen, reached by adding /visits/upcoming to the site address.

No free-text activity

Activities come from the list your administrator maintains. Ask them to add one — it appears in your flow immediately.

Only your own work

You cannot see another officer's visits or growers, and there are no program-wide reports or exports in this portal.

You cannot edit a grower

You can add a grower, but editing, reassigning or deactivating one is done by an administrator.

No password reset by email, and no forced change

Your administrator sets a new password if you are locked out. Change your first password yourself, from My Profile.