Administration
Limits to be aware of
What the platform deliberately does not do, so you plan around it rather than hunt for it.
Where to find it
Applies everywhere
These are current, known limits of the shipped platform. None of them is a fault to report.
- No report document
- The platform supplies figures, not a finished report. There is no report builder and no Word or PDF output; you transcribe into the Hort Innovation template.
- No password reset by email
- An administrator sets a new password on the Users screen. The "Forgot password?" link only shows advice.
- No change-history screen
- Changes are recorded behind the scenes, but there is no screen that shows who changed what and when.
- Administrators cannot log visits or surveys
- The Visits screen is read-only. Only the officer who made a visit can create, correct or delete it, and only they can run the survey.
- No visit photos
- Nothing anywhere stores images. The Images column on the Visits screen always shows a dash.
- Fixed survey and periods
- Eight survey questions, no more and no fewer; two fixed six-month windows that cannot be re-dated.
- Two screens have no menu link
- Users and Grower Survey Questions work but are reached by typing their address.
- Desktop only
- The admin sidebar is hidden on phone-width screens, so use a computer for administrator work.
- Placeholders
- "Pending Pre Surveys" on Extension Officers and Survey History on a grower record never populate.
- No notifications
- The platform never emails or alerts anyone. Handovers, password details and reminders are all conversations you have to have.
What you'll see
Everything above is expected behaviour. If something else does not work the way this guide describes, that is worth reporting to the team.